All solutions
Support ticket routing
Tickets reach the right person with priority and context attached.
Support team, about 30 hours back a month
- Fixed price
- $427
- Live in
- 6 working days
- Hours back a month
- ~30
- Runs on
- n8n, OpenAI, Slack
The problem
Tickets bounce between queues before anyone qualified sees them.
How one run moves
1.A ticket is opened in any channel
2.AI tags product area and severity
3.Customer history is attached
4.The ticket is assigned by skill and load
Support ticket routing
$427
One payment. Nothing billed hourly.
- Built and tested in your own accounts
- Written runbook and a recorded walkthrough
- Error alerts routed to your team
- 30 days of fixes after go-live
52 min
median first response, down from 7 hours
38%
of tickets resolved by approved drafts
$61k
yearly hiring avoided