LogisticsA 40-person freight brokerage in Texas
Quotes out in 9 minutes instead of the next morning
9 min
median time to first quote
+31%
quote-to-booking rate
46 hrs
broker time returned each month
Before
Quote requests arrived by web form, email and phone, and sat until a broker could read them. Half went to competitors who replied first.
What we built
Lead qualification scores each request on lane, volume and credit, and posts the hot ones to the broker on shift with a draft quote attached.
Live 2 weeks after kickoff.
Solutions installed
- Inbound lead qualificationEvery inbound lead is scored, enriched and routed before a rep opens it.$497
- Two-way CRM syncContacts, deals and notes stay identical across two systems.$347